Privacy Policy

Privacy Policy

The website is maintained, owned, & operated by the Imperial Rooms.  The terms like “Imperial Rooms,” “we,” & “us” refer to the Imperial Rooms specifically, whereas the terms “you” & “yours” indicate the website users, mainly the visitors & buyers.

We always appreciate your concern about privacy & assure you that we try our best to maintain your privacy & keep your data secure as much as possible. For the better protection of your privacy, we provide this detailed notice explaining the information practices we use along with the choices you make for the way your information is gathered & used by our site. For further info & queries, please contact us at info@imperialrooms.co.uk

What information Imperial rooms collects?
Our goal is to provide you with a secure & enjoyable environment where you can shop your desired products by easily navigating through various sections/categories. All the information we collect about you is an effort to make more customized products & offer you with efficient and reliable services.

We collect two types of information from you;

  1. Automatic Anonymous Information (AAI)
  2. Personally Identified Information (PII)

Both AAI & PII are treated in different ways; keep on reading to find out more about each type of information Imperial Rooms Collect from its visitors.

Automatic Anonymous Information (AAI)
Some information is automatically collected based on how you navigate through various categories, the products you click & view, and the time you spend on each product. This information is all about how you use our site, not who you are?

This information is used to improve the design & functionality of our site, enhance our email communication, & understand how to serve you in the best possible way! This information includes the product you recently viewed, or the product you are currently viewing, the URL you next go to, the internet browser you are using, & the IP address being used.

Personally Identifiable Information (PII)
This information is specifically about the visitors; based on this, one can contact or identify you. We collect this information from you only if you are willing to share. While navigating through categories on our site, we may ask you to provide your name, phone number, email address, billing address, shipping address, or any other personal information.

This provided information will allow us to access certain products or view more detailed features, to make a purchase, claim return, place an order, fill out a survey form, write your opinion, review our products, claiming for a gift voucher, or simply registering to our site.

We have mentioned the information which is necessary to provide as well as the one optional. You are required to fill all the necessary fields, whereas the optional fields are not necessary to fill; you can fill or leave them empty based on your choice. Note that if you choose not to provide certain info, you are likely to miss a few features of our website.

How do we use this information?

We use the collected information in the following forms;

Automatic Anonymous Information (AAI)
The automatic anonymous information is used for certain purposes only. We use it to improve the quality of our products & website in order to offer you a smoother shopping experience. We also use this information to provide you with customized services & administrate our website internally.

Emails
The email address provided by you is used for the promotion & exclusive sales advertisement only. We send you the sales info, promotion codes, information related to our featured & new products, as well as sometimes ask for feedback through your email addresses.

These email addresses are in our record as long as you want; you can remove them anytime you want just by visiting your account on our official website & changing account preferences.

Advertisers
We do not have an in-house advertiser, so a third party is always involved for this purpose. This third party may use other cookies; they collect your information from our site & aggregate it to provide us with a better marketing plan & serve our valued customers.

We assure you that the information collected by our advertisers is specifically collected on our behalf & used for the advertising purpose only. Note that this information always remains confidential & is not disclosed to anyone (third party).

Third-Party Sites
This privacy policy implies only if you register yourself on the official website of Imperial Rooms. If you use any affiliated or any other site to get registered with the Imperial Rooms, it is very much likely that that website may provide personal identifiable information (PII) about your & the transactions you make back to the Imperial Rooms.

Accessing & updating your info
You can log in to our site anytime & change or edit the provided information. We provide you the opportunity to change your name, contact information (mobile number, email address, billing information, etc.), and the preferences by logging into your “My Account” on our official website.

You can also ask us to remove your information from our active databases, but keep in mind that we cannot delete all your data from our record. This includes the past purchases you have made & the transaction history. This information will be deactivated according to the policy of our site (based on the time of your activity & the number of purchases you make).

For the “security,” we also back up our data, so you should not expect us to delete all your data (PII information) permanently. It is worthy of noting that this information is used only for the purposes it was collected or to meet the terms of legal or ethical reporting documents.

Security
Imperial Rooms provides you with a secure environment where you can shop freely & provide your credit card details. We provide you with the physical and electronic security measures, including 128-bit secure socket layers (SSL), in order to protect your personally identifiable information.

Privacy policy changes
Imperial Rooms has the right to change, modify, remove, or edit your information anytime. Any changes made will be a part of our system and will become effective instantly. In case we make some major changes in your information, you’ll be notified through an email about the change.

Governing Law
The above-described privacy policy & terms of use of Imperial Rooms shall be governed by & constructed following the laws of the United Kingdom without conflicting any law or principle. You, with this, approve and waive all objection to the jurisdiction of the law courts of the United Kingdom and venue therein.

We aim to provide you with a safe and enjoyable shopping experience. When we collect information about you it is in an effort to make our products and services more efficient and bespoke to you. We collect two types of information from visitors to the website, “Automatic Anonymous Information,” or “AAI,” and “Personally Identifiable Information, or “PII.” We treat AAI and PII differently and the following sections describe both AAI and PII, and address how each type of information is collected and used by Imperial Rooms.

Automatic Anonymous Information

We automatically track certain information based upon your behavior on our website. This information does not identify you personally. We use this information to improve the content and functionality of this website, enhance our e-mail communications, and to better understand and serve you. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address.

Personally Identifiable Information

PII is individually identifiable information about you that could permit one to identify or contact you. Imperial Rooms only collects PII if you willingly share it with us. At various places on the website, we may request certain PII, such as your name, phone number, e-mail, billing address, shipping address and other personal information. You may choose to provide PII in order to access or use certain features or services of the website, such as making a purchase, registering on the website, filling out a survey, providing feedback, or giving/redeeming a gift voucher. Where possible, we indicate which fields of information are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature on the website.

AAI

We only use AAI collected from you for specific and limited purposes including improving our products and services, making your shopping experience more efficient and relevant, and providing you with a personalized service. We may also use your AAI internally to administer this website.

E-mails

If you provide us with your e-mail address, we may periodically send you e-mail featuring exclusive sales and promotions, highlighting new products and services, and requesting your feedback on our products and services. You can remove your e-mail from our e-mail list at any time by visiting your online account with us to change your preferences.

Advertisers

We work with third party advertising companies, to serve and track our ads. These third parties may serve other cookies. Our advertising partners use the AII they collect from our website, in the aggregate, to help us better market and serve our customers. In the event that our advertisers collect any personal information on our behalf, it will not be used by them or disclosed to any third parties.

Third Party Sites

This Privacy Policy applies only to the website and does not address the practices of third parties who may collect your PII. If you register for imperial Rooms on another web site or use a web site providing a service for Imperial Rooms, that website may provide PII about you and your transactions back to Imperial Rooms.

You always have the opportunity to review and change the information you provide to us by logging into the site and entering in the new information yourself. You can edit your name, contact information and preferences by logging into the “My Account” section of the site.

You may ask to have your account information removed from our active databases; however, because we keep track of past purchases, we cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we “back up” the data stored on our systems. Therefore, you should not expect that all of your PII will be completely removed from our databases in response to your requests. However, please be aware that we keep your personally identifiable information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Imperial Rooms endeavor to protect you while you shop with us from unauthorized credit card charges. Additionally, imperial Rooms uses physical and electronic security measures, including 128-bit Secure Sockets Layer (SSL), to protect your PII.

Imperial Rooms reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise. If imperial Rooms implements major revisions to the Privacy Policy, imperial Rooms will use a more prominent notice to alert you to the changes.

Governing Law

This Privacy Policy forms part of our website Terms of Use and as such shall be governed by and construed in accordance with the laws of the United Kingdom without regard to conflicts of a law principles. You hereby consent and waive all objection to jurisdiction of the law courts of the United Kingdom and to venue therein.

Contacting Us

If you have further questions about Imperial Rooms’ Privacy Policy or comments on how we can improve the your shopping experience, please do not hesitate to email us at info@imperialrooms.co.uk.