Perfect colour, great fit and value for money, very good chance I'll be ordering again.
Delivered to wrong address but a kind person decided not to keep them for himself and delivered them to me.
I am delighted with the cushions so far. Great colour, great price and seem to be good quality. Time will tell. Thank you.
This is the second rug I have ordered for my new home. I am very pleased with the design, subtle colours, non slip backing, excellent quality and reasonable price. Looks much more expensive and am delighted. It is a printed rug, but looks woven with no messy tassels around the edges. Clever producers. Well done.
Only issue was the carrier who delivered it to the wrong property. They did not contact me (and I would still be trying to find my order) had the wrong recipient not walked down the street to deliver it to me and not decided to keep it for themselves….the photo of the front door on the carrier website as evidence it had been delivered to me was not my front door…..
Dear valued customer,
We are thrilled to hear that you are pleased with the Large Area Living Room Rug Pinstripe Printed that you recently purchased. Our team takes great pride in providing high-quality products at reasonable prices, and we are glad to know that you feel the same.
We apologize for the inconvenience caused by the delivery error. We understand the frustration and are grateful for the kind gesture made by the wrong recipient in delivering the rug to you. We will address this issue with the carrier to ensure that it does not happen again in the future.
Thank you for taking the time to share your positive experience with us. We hope to continue providing you with excellent products and services in the future.
Best regards,
Customer Service Team
This Item has not been delivered
Dear Customer,
Thank you for your feeback. We would like to inform you that your parcel was successfully delivered on 4th April via Amazon Logistics with the Tracking ID: UK2662917040.
Please check your delivery location, and feel free to reach out if you need any further assistance.
Best Regards
Imperial Rooms Team
I am very pleased with the quality of the curtains. Excellent price and easy to order. Will definitely order from this supplier again
Product & delivery met the requirements of customer. Thankyou
Fits really well, very comfy , very happy
Great duvet for this time year (Spring) Reasonably priced.
Second purchase love this bedding very sift and comfortable purchased the silver and cream easy wash and almost non iron
recommend this company
Curtain pole lovely but never had the holdbacks
Dear Customer,
Thank you for your feedback. We’re glad to hear that you liked the curtain pole.
We’d like to clarify that the order placed included only the curtain pole, and holdbacks were not part of the purchase. The item was delivered correctly as per the order details.
If you were looking to order holdbacks separately, we would be happy to assist you in finding the right option. Please let us know how we can help.
Best Regards
Lovely quality & great price.
They finally arrived after the foolish placement in front of the flat door where they were stolen
Hello there,
We are so sorry to hear about your experience with the delivery of our Purple Pillowcases. We understand how frustrating and disappointing it must have been to have them stolen due to the placement of the delivery driver.
Please know that we take these matters very seriously and we will do our best to ensure that this does not happen again in the future. We apologize for any inconvenience this may have caused and we truly appreciate your patience and understanding.
If there is anything else we can assist you with, please do not hesitate to reach out to us. We value your feedback and we will use it to improve our services.
Thank you for choosing our product.
Sincerely,
Imperial Rooms
Customer Service Team
Fast delivery, excellent products and will definitely order again. Thank you
It was fluffy, warm , soft and comfortable. Just right for those cold days when you can snuggle down on your couch or bed. Brilliant!
Arrived promptly. Good quality
Absolutely beautiful curtains .. they ate proper blackout curtains, the material is lovely & soft .. very pleased with my purchase
This is just such a lovely colour and I was so pleased when it came into stock again. I now have the silver grey and the purple and they look good together. These blankets are so soft and warm. I get insomnia sometimes and end up on the sofa at night with one of these and I'm toasty warm.
